Contact Us

Mailing Addresses

Summit Credit Union
8210 West Market Street
Greensboro, NC 27409

Oxford Credit Union
P.O. Box 307 
Oxford, NC 27565

Click here for COVID-19 hours and service updates.

Card Services

Report Lost or Stolen Cards

Debit Card:

Monday - Thursday: 7:30am - 5:30pm
Friday: 7:30am - 6:00pm
336-662-6200 or 800-632-0210

After Hours 800-528-2273
Change Your Pin 800-272-9222

Visa Credit Card:

Monday - Thursday 7:30am - 5:30pm
Friday 7:30am - 6:00pm
336-662-6200 or 800-632-0210

After Hours 800-991-4964

Activate Cards

Debit Card Activation:

New Card Number and PIN selection:
800-972-0380
Same Card Number Replacement
877-296-2736

Visa Credit Card Activation:

New Card Number and PIN selection:
800-456-6870

 

Phone Numbers & Email Addresses

Member Service Call Center

Local: 336-662-6200
Toll Free: 800-632-0210
Fax: 336-662-6100
Monday - Thursday 7:30am - 5:30pm
Friday 7:30am - 6:00pm
Email: summitinfo@summitcu.org

24/7 Loan Call Center

Local: 336-662-6202
Toll Free: 800-288-5252
Fax: 336-662-6102
Email: summitlending@summitcu.org

Call 24 Telephone Banking

Local: 336-662-6201
Toll Free: 800-522-4212

Mortgage Call Center

Local: 336-662-6206
Toll Free: 877-223-9563
Fax: 336-662-6102
Email: mortgage@summitcu.org

Marketing & Regional Partnership Managers

Email: marketing@summitcu.org
Fax: 336-662-6150

Collections Call Center

Local: 336-662-6204
Toll Free: 800-632-0210 ext. 6204
Fax: 336-662-6104
Email: collections@summitcu.org

BALANCE

Toll Free: 888-456-2227
Monday Thursday: 8am - 11pm
Friday: 8am - 8pm
Saturday: 11am - 8pm
www.balancepro.org

Auto & Homeowners Insurance

Summit Insurance Solutions
336-662-6240

Check Reorder

Toll Free: 877-838-5287
Or, reorder from Home Banking 24

Bill Payer Support

Toll Free: 866-875-9231

 

Wealth and Retirement Planning

Lincoln Financial Representatives:

High Point, Hickory, and Western NC

Kristofor Essex
336-662-6230
KEssex@SummitCU.org
Photo of Kristofor Essex

Piedmont Triad

Marc Lopresti
336-662-6262
MLopresti@SummitCU.org
Photo of Marc Lopresti

Research Triangle and Eastern NC

Andre Williams
919-247-0969
AndreWilliams@SummitCU.org
Photo of Andre Williams

 

President and CEO

Photo of Sam WhitehurstSam Whitehurst
Local: 336-662-6250
Toll Free: 800-632-0210 ext. 6250
Email: samw@summitcu.org

Because We Care . . . We realize there are ways we can improve our service. We welcome your suggestions so we can help you enjoy your membership even more. Your comments will help us to do a better job. Please email or call Sam, our President & CEO, directly to let us know how we may serve you better.