Contact Us

Mailing Addresses

Summit Credit Union
8210 West Market Street
Greensboro, NC 27409

Oxford Credit Union
P.O. Box 307 
Oxford, NC 27565

Card Services

Report Lost or Stolen Cards

Debit Card:

Monday - Thursday: 7:30am - 5:30pm
Friday: 7:30am - 6:00pm
336-662-6200 or 800-632-0210

After Hours 800-528-2273
Change Your Pin 800-272-9222

Visa Credit Card:

Monday - Thursday 7:30am - 5:30pm
Friday 7:30am - 6:00pm
336-662-6200 or 800-632-0210

After Hours 800-991-4964

Activate Cards

Debit Card Activation:

New Card Number and PIN selection:
800-972-0380
Same Card Number Replacement
877-296-2736

Visa Credit Card Activation:

New Card Number and PIN selection:
800-456-6870

 

Phone Numbers & Email Addresses

Member Service Call Center

Local: 336-662-6200
Toll Free: 800-632-0210
Fax: 336-662-6100
Monday - Thursday 7:30am - 5:30pm
Friday 7:30am - 6:00pm
Email: summitinfo@summitcu.org

24/7 Loan Call Center

Local: 336-662-6202
Toll Free: 800-288-5252
Fax: 336-662-6102
Email: summitlending@summitcu.org

Call 24 Telephone Banking

Local: 336-662-6201
Toll Free: 800-522-4212

Mortgage Call Center

Local: 336-662-6206
Toll Free: 877-223-9563
Fax: 336-662-6102
Email: mortgage@summitcu.org

Marketing & Regional Partnership Managers

Email: marketing@summitcu.org
Fax: 336-662-6150

Collections Call Center

Local: 336-662-6204
Toll Free: 800-632-0210 ext. 6204
Fax: 336-662-6104
Email: collections@summitcu.org

BALANCE

Toll Free: 888-456-2227
Monday Thursday: 8am - 11pm
Friday: 8am - 8pm
Saturday: 11am - 8pm
www.balancepro.org

Auto & Homeowners Insurance

Summit Insurance Solutions
336-662-6240

Investment and Insurance

Investment and Retirement Planning

Summit Investment Solutions
336-662-6262 — Central NC
336-662-6230 — Western NC
919-247-0969 — Eastern NC

Auto & Homeowners Insurance

Summit Insurance Solutions
336-662-6240

Check Reorder

Toll Free: 877-838-5287
Or, reorder from Home Banking 24

Bill Payer Support

Toll Free: 866-875-9231

 

President and CEO

Photo of Sam WhitehurstSam W.
Local: 336-662-6250
Toll Free: 800-632-0210 ext. 6250

Because We Care . . . We realize there are ways we can improve our service. We welcome your suggestions so we can help you enjoy your membership even more. Your comments will help us to do a better job. Please email or call Sam, our President & CEO, directly to let us know how we may serve you better.