Enhanced Multi-Factor Authentication is coming to your Digital Banking login experience on Tuesday, September 17.
Multi-factor authentication (MFA) is a common security measure that requires users to provide multiple forms of identification, such as a password, a biometric scan, or a code from a physical device, to access a system or account. So, to enhance the security of your login, beginning Tuesday, September 17, Digital Banking will feature an enhanced version of multi-factor authentication. This security feature will take effect when:
- Logging-in from any unregistered device
- Recovering your username or password
- Adding an external account
If you have questions or concerns, call or text our Member Service Call Center at 336-662-6200.