Our Cloverdale branch will permanently close at 6:00 p.m. on Friday, May 26. The new branch located at Stratford Executive Park (1100 S. Stratford Rd., Ste. 400B) in Winston-Salem will open Tuesday, May 30.

Checking Account Switch Kit

We know that it can be a hassle to switch all of your accounts to a new financial institution, so we have outlined steps to help switch to a no strings attached FREE Checking with ease.

Step 1: Open a FREE Checking Account

You'll need the following to join and open a checking account:

  • Completed Membership Application
  • Valid driver's license or state issued ID (state and number)
  • Minimum $5 savings deposited to your Membership Share Account
  • Social security number or copy of social security card.

Members who would like to open a FREE Checking Account please contact our Member Service Call Center or stop by your local branch.

Step 2: Get Moving

Move your direct deposit(s)

If your employer is sending your paycheck directly to your current checking account (or a savings account) at another institution, request a direct deposit form from your human resource or personnel department. If a form isn't provided by your employer use the Direct Deposit Form to notify your employer to begin sending your paycheck directly to your credit union. If you receive other types of direct deposit such as Social Security or retirement benefits, contact these institutions directly.

Switch Your Automatic Payments

Determine how many outstanding checks and automatic drafts have not cleared your account. Make sure you leave enough money in your account to cover these items. List all your recurring automatic drafts, account transfers, and bill payments.

Before you transfer funds, make sure you've made the necessary deposits to cover drafts in your new Credit Union Checking Account. Switch these payments using your new checking account information online on the companies website, over the phone, or in person. You can also use an Automatic Payment Form to contact each organization about your changes.

Set up each of your recurring transfers and bill payments using Home Banking 24. Bill Payer is free with eStatements or free for the first 60 days and only $2.95 a month afterwards.

Step 3: Close Your Old Checking

Follow up with your old financial institution

Make sure everything has cleared your old account and all of your direct deposits and automatic drafts are coming through your Credit Union properly. When everything has cleared your account inform your old financial institution you would like to close your account.

Print a Complete Switch Kit With Instructions.

While we offer forms to assist in transferring direct deposits and drafts, we cannot guarantee that the form letters we have provided will be honored by the receiving party. Please continue to monitor your accounts until you have been able to verify that your instructions have been carried out.

If you have any questions, or need assistance, please call us or come into one of our branches.