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Your all-day, all-night, super-fast account connection

No waiting on hold. No elevator music. When you dial into Call 24 Telephone Banking, you'll be able to take care of financial matters without any hassles or delays.

The all-new Call 24 is now even faster and simplified with these great new features:

  • Texting for Balances and Account History
  • Voice Recognition
  • Spanish Language Option

Check balances. Confirm deposits. Make withdrawals. And, do it all with the push of a button or two with the all-new Call 24. You can tap into your accounts 'round-the-clock by calling 336-662-6201.

  • At the greeting, press 1 for English or press 2 for Spanish
  • Say or enter your account number
  • Then, say or enter your Access Code (PIN)

Call 24 Main Menu

  • Checking
    1. Balance: Dial 1 or say "Balance."
    2. Withdrawals: Dial 2 or say "Withdrawals."
      1. Transaction List Menu: (dial-only controls while transactions are being announced)
        1. Forward: Dial pound (#).
        2. Backward: Dial asterisk (*).
    3. Deposits: Dial 3 or say "Deposits."
      1. Transaction List Menu: (dial-only controls while transactions are being announced)
        1. Forward: Dial pound (#).
        2. Backward: Dial asterisk (*).
    4. Transfer in: Dial 4 or say "Transfer funds to this account."
      1. Select the account to transfer funds from.
      2. Provide an amount: Dial or say the amount.
      3. Confirm the transfer.
    5. Transfer out: Dial 5 or say "Transfer funds from this account."
      1. Provide an amount: Dial or say the amount.
      2. Select the account to transfer funds to.
      3. Confirm the transfer.
    6. More options: Dial 6 or say "More options."
      1. Stop a payment: Dial 1 or say "Stop payment."
      2. Search for a check: Dial 2 or say "Search for a check."
        1. Search using a number: Dial 1 or say "Check number."
        2. Search using an amount: Dial 2 or say "Check amount."
      3. Hear dividends: Dial 3 or say "Dividend information."
    7. Main menu: Dial 9 or say "Main menu."
  • Savings
    1. Balance: Dial 1 or say "Balance."
    2. Withdrawals: Dial 2 or say "Withdrawals."
      1. Transaction List Menu: (dial-only controls while transactions are being announced)
        1. Forward: Dial pound (#).
        2. Backward: Dial asterisk (*).
    3. Deposits: Dial 3 or say "Deposits."
      1. Transaction List Menu: (dial-only controls while transactions are being announced)
        1. Forward: Dial pound (#).
        2. Backward: Dial asterisk (*).
    4. Transfer in: Dial 4 or say "Transfer funds to this account."
      1. Select the account to transfer funds from.
      2. Provide an amount: Dial or say the amount.
      3. Confirm the transfer.
    5. Transfer out: Dial 5 or say "Transfer funds from this account."
      1. Provide an amount: Dial or say the amount.
      2. Select the account to transfer funds to.
      3. Confirm the transfer.
    6. Hear dividends: Dial 6 or say "Dividend information."
    7. Main menu: Dial 9 or say "Main menu."
  • Loan
    1. Loan information: Dial 1 or say "Loan information."
    2. Payoff amount: Dial 2 or say "Payoff."
    3. Make a payment: Dial 3 or say "Make a payment."
      1. Transfer in: Dial 1 or say "Payment."
        1. Select payment amount type:
          1. Amount due: Dial 1 or say "Pay amount due."
          2. Specify amount: Dial 2 or say "Different amount."
        2. Select the account to transfer funds from.
        3. Confirm the transfer.
      2. Continue: Dial 2 or say "Continue."
    4. Main menu: Dial 9 or say "Main menu."
  • Credit Card
    1. Credit card information: Dial 1 or say "Credit card information."
    2. Payoff amount: Dial 2 or say "Payoff."
      1. Approximate amount: Dial 1 or say "Approximate amount."
      2. Accurate amount: Dial 2 or say "Full amount."
    3. Make a payment: Dial 3 or say "Make a payment."
      1. Transfer in: Dial 1 or say "Payment."
        1. Select payment amount type:
          1. Amount due: Dial 1 or say "Pay amount due."
          2. Specify amount: Dial 2 or say "Different amount."
        2. Select the account to transfer funds from.
        3. Confirm the transfer.
      2. Continue: Dial 2 or say "Continue."
    4. Main menu: Dial 9 or say "Main menu."
  • Certificate or IRA
    1. Certificate Type Selection Menu:
      1. Certificate: Dial 1 or say "Certificate."
      2. IRA certificate: Dial 2 or say "I-R-A."
    2. Certificate Menu:
      1. Balance: Dial 1 or say "Balance."
      2. Dividends: Dial 2 or say "Dividend information."
      3. Maturity date: Dial 3 or say "Maturity date."
      4. Main menu: Dial 9 or say "Main menu."
  • More options
    1. Report lost or stolen card: Dial 1 or say "Lost card."
    2. Transfer money: Dial 2 or say "Transfer money."
      1. Select the account to transfer funds from.
      2. Provide an amount: Dial or say the amount.
      3. Select the account to transfer funds to.
      4. Confirm the transfer.
    3. Certificate rates: Dial 3 or say "Certificate rates."
    4. Order checks: Dial 4 or say "Order checks."
    5. Change PIN: Dial 5 or say "Change pin."
      1. Provide a new PIN: Dial or say your new four-digit PIN.
      2. Confirm the new PIN: Dial or say your new four-digit PIN.
    6. Branch locations and hours: Dial 6 or say "Hear branch locations and hours."
    7. Setup preferences: Dial 7 or say "Setup preferences."
      1. Select a language.
      2. Confirm response type.
        1. Keep current setting: Dial 1 or say "Yes."
        2. Change this setting: Dial 2 or say "No."
      3. Confirmation all preferences.
        1. Keep current settings: Dial 1 or say "Correct."
        2. Change settings: Dial 2 or say "Start over."
    8. Main menu: Dial 9 or say "Main menu."
  • Representative (Dial 0)
  • Main menu (Dial 9)

Summit Credit Union is a full-service financial institution with eight branches throughout North Carolina.

Frequently Asked Questions

Current employees of any of our business partners and their immediate family are able to join. To become a member, you must open a new Savings account by depositing at least $5. Opening a Savings account is fast and easy.

We have eight branches across North Carolina with locations in Greensboro, Hickory, High Point, Oxford, Raleigh, and Winston-Salem.

Related Resources

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