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Chairman's Report

Dan Greene, Chairman
Dan Greene, Chairman

Summit Credit Union experienced another exceptional year in 2024, marked by successful initiatives, impactful marketing events, and the receipt of numerous accolades. The credit union's achievements were made possible through the dedicated efforts of our staff, who consistently adhere to the philosophy of "people helping people."

The net income for 2024 reached an impressive $3 million, surpassing the $1 million mark for the fifteenth consecutive year. Our commitment to financial stability is evident in the continued emphasis on maintaining a robust contingency fund for growth and emergencies (capital), which now stands at 15.0% of our total assets.

A continuing rise in assets in 2024 is beginning to pick-up pace, experiencing a modest boost of 3.3% to $349 million, marketing events, and the receipt of numerous accolades. The credit union's achievements were made possible through while outstanding loans saw a notable increase of 6.9%.

In the realm of remote delivery, we persist in providing services that empower members to access their accounts at any time and from anywhere. Some notable highlights include:

  • Digital Banking users: 15,843
  • E-Statement users: 12,764
  • Bill Payer users: 2,998
  • Debit Card transactions: 6.3 million
  • Mobile Deposits: 152,562
  • Zelle® transactions: 88,880

We also offer Apple Pay®, Google Pay®, Samsung Pay®, and Visa® Checkout.

Financial Education and Support: We do more than other financial institutions. The items below highlight some of our efforts.

  • Conducted 50 financial well-being workshops, virtually and in business partner facilities. This opened the door to 47 personal credit score analyses and actively engaged 794 participants.
  • Granted educational scholarships totaling over $58,000 to 61 members.
  • Provided activities which raised $5,200 in cash and additionally in supplies to support local charities.
  • Continued to help members raise their credit scores through our Credit Builder programs.
  • Provided educational alerts to our members about the ever-growing threat of scams, fraud, and identity-theft.

As we move forward into 2025, be assured that your Board of Directors and management team are dedicated to delivering the very best financial products and services while maintaining a financially strong, stable, and growing organization.

—Dan Greene, Chairman

Balance Sheet 12/31/2024 12/31/2023
Assets
Cash $2,328,302  $2,339,615 
Loans $229,790,034  $214,881,704 
Less Allowance for Loan Loss ($2,084,257)  ($2,623,941)
Investments $101,357,901  $108,440,225 
Land & Buildings $6,279,743  $6,456,456 
Furniture, Equipment, & Other Fixed Assets $2,635,219  $1,576,845 
Other Assets $9,096,211  $7,140,724 
Total Assets $349,403,153  $338,211,628 
Liability & Equity
Accounts Payable & Liabilities $12,311,600  7,866,843 
Deposits $284,581,875  $280,852,657 
Regular Reserve $4,526,333  $4,526,333 
Merged Equity $12,967,919  $12,967,919 
Undivided Earnings $35,015,426  $31,998,000 
Total Liability & Equity $349,403,153  $338,211,752 
Income Statement 12/31/2023 12/31/2022
Operating Income
Interest on Loans $15,832,732  $13,603,582 
Income from Investments $2,306,968  $1,845.481 
Other Income $6,292,069  $6,410,529 
Total Income $24,431,769  $21/859/592 
Less Member Dividends $3,194,353  $1,755,999 
Income After Dividends $21,237,416  $20,103,593 
Expenses
Operating Expenses $16,441,178  $15,322,035 
Transfer to Reserves for Loan Losses $1,669,174  $2,081,768 
Non-Operating Loss $109,639  $0 
Total Expenses $18,219,991  $17,403,803 
Net Income $3,017,425  $2,699,790 
 

Directors

  • Dan Greene, Chairman
  • Jill Bennett, Vice Chairwoman
  • Paul Francis, Treasurer
  • Sharisse Fuller, Secretary
  • Brenda Gibson
  • G.A. “Jack” Thornton
  • Paul Martino
  • Rick Miller
  • Roger Pyatt

Supervisory Committee

  • Kizzy Lea, Chairwoman
  • Glenn Kirk
  • Dan Greene
 
 

Supervisory Committee Chair Report

Kizzy Lea, Committee Chairwoman
Kizzy Lea, Committee Chairwoman

The Supervisory Committee is charged with monitoring the overall operations of the credit union. It ensures the highest degree of safety and soundness and guarantees that the best interests of the membership are protected.

The Supervisory Committee employed the auditing firm of Doeren Mayhew to assist in performing its duties. A comprehensive annual certified audit was performed during June of 2024 and covered the period between April 1, 2023 and March 31, 2024.

In addition to this annual audit, a yearly examination is performed by the North Carolina Credit Union Division, the agency that regulates state-chartered credit unions in North Carolina. This examination was conducted during April 2024. The exam covered the period from January 1, 2023 through December 31, 2023.

Based on audits and examinations performed during the course of the year, your Supervisory Committee is satisfied that the credit union’s accounting records and reports are prepared promptly and accurately. The system of internal controls being used is sufficient and the plans, policies, and procedures established by the Board of Directors are currently being followed.

—Kizzy Lea, Committee Chairwoman

Executive Management Team

  • Sam Whitehurst,
    President and CEO
  • Derek Williamson,
    EVP and CFO

Senior Management Team

  • Missy Preston,
    VP of Accounting and Card Services
  • James P. Grenon,
    VP of Administration
  • Ratesha Calhoun,
    VP of Branch Operations and Deposit Services
  • Kristen Thomas Burnette,
    VP of Collections and Risk Management
  • Krista Ragsdale-Byrd,
    VP of Technology Services
  • Lisa Mihailuk,
    VP of Lending

Service Team

Branch Managers

  • Reesie Rogers
    Greensboro Elm-Eugene St Branch
  • Paula Hill-Cuthrell
    Greensboro Market St Branch
  • Jessica Harris-Townsend
    Greensboro Summit Ave Branch
  • Sharron Scronce
    Hickory Branch
  • Lauren Hord
    High Point Branch
  • Michele Ruehling
    Oxford Branch
  • Mike Jellie
    Raleigh Branch
  • Jessica Wilson
    Winston-Salem Branch

Call Centers

  • Member Service Call Center
    • 336-662-6200 (text or call)
  • Loan Call Center
    • 336-662-6202 (text or call)
  • Home Equity Loan Call Center
    • 336-662-6203
  • Collections Call Center
    • 336-662-6204 (text or call)
  • Home Loan Call Center
    • 336-662-6206 (text or call)
  • Summit Investment Solutions
    • 336-662-6262 - Central NC
    • 336-662-6230 - Western NC
    • 919-247-0969 - Eastern NC
  • TruStage Home and Auto Insurance
    • 336-662-6240