2024 Annual Report
Chairman's Report

Summit Credit Union experienced another exceptional year in 2024, marked by successful initiatives, impactful marketing events, and the receipt of numerous accolades. The credit union's achievements were made possible through the dedicated efforts of our staff, who consistently adhere to the philosophy of "people helping people."
The net income for 2024 reached an impressive $3 million, surpassing the $1 million mark for the fifteenth consecutive year. Our commitment to financial stability is evident in the continued emphasis on maintaining a robust contingency fund for growth and emergencies (capital), which now stands at 15.0% of our total assets.
A continuing rise in assets in 2024 is beginning to pick-up pace, experiencing a modest boost of 3.3% to $349 million, marketing events, and the receipt of numerous accolades. The credit union's achievements were made possible through while outstanding loans saw a notable increase of 6.9%.
In the realm of remote delivery, we persist in providing services that empower members to access their accounts at any time and from anywhere. Some notable highlights include:
- Digital Banking users: 15,843
- E-Statement users: 12,764
- Bill Payer users: 2,998
- Debit Card transactions: 6.3 million
- Mobile Deposits: 152,562
- Zelle® transactions: 88,880
We also offer Apple Pay®, Google Pay®, Samsung Pay®, and Visa® Checkout.
Financial Education and Support: We do more than other financial institutions. The items below highlight some of our efforts.
- Conducted 50 financial well-being workshops, virtually and in business partner facilities. This opened the door to 47 personal credit score analyses and actively engaged 794 participants.
- Granted educational scholarships totaling over $58,000 to 61 members.
- Provided activities which raised $5,200 in cash and additionally in supplies to support local charities.
- Continued to help members raise their credit scores through our Credit Builder programs.
- Provided educational alerts to our members about the ever-growing threat of scams, fraud, and identity-theft.
As we move forward into 2025, be assured that your Board of Directors and management team are dedicated to delivering the very best financial products and services while maintaining a financially strong, stable, and growing organization.
—Dan Greene, Chairman
Balance Sheet | 12/31/2024 | 12/31/2023 |
---|---|---|
Assets | ||
Cash | $2,328,302 | $2,339,615 |
Loans | $229,790,034 | $214,881,704 |
Less Allowance for Loan Loss | ($2,084,257) | ($2,623,941) |
Investments | $101,357,901 | $108,440,225 |
Land & Buildings | $6,279,743 | $6,456,456 |
Furniture, Equipment, & Other Fixed Assets | $2,635,219 | $1,576,845 |
Other Assets | $9,096,211 | $7,140,724 |
Total Assets | $349,403,153 | $338,211,628 |
Liability & Equity | ||
Accounts Payable & Liabilities | $12,311,600 | 7,866,843 |
Deposits | $284,581,875 | $280,852,657 |
Regular Reserve | $4,526,333 | $4,526,333 |
Merged Equity | $12,967,919 | $12,967,919 |
Undivided Earnings | $35,015,426 | $31,998,000 |
Total Liability & Equity | $349,403,153 | $338,211,752 |
Income Statement | 12/31/2023 | 12/31/2022 |
---|---|---|
Operating Income | ||
Interest on Loans | $15,832,732 | $13,603,582 |
Income from Investments | $2,306,968 | $1,845.481 |
Other Income | $6,292,069 | $6,410,529 |
Total Income | $24,431,769 | $21/859/592 |
Less Member Dividends | $3,194,353 | $1,755,999 |
Income After Dividends | $21,237,416 | $20,103,593 |
Expenses | ||
Operating Expenses | $16,441,178 | $15,322,035 |
Transfer to Reserves for Loan Losses | $1,669,174 | $2,081,768 |
Non-Operating Loss | $109,639 | $0 |
Total Expenses | $18,219,991 | $17,403,803 |
Net Income | $3,017,425 | $2,699,790 |
Directors
- Dan Greene, Chairman
- Jill Bennett, Vice Chairwoman
- Paul Francis, Treasurer
- Sharisse Fuller, Secretary
- Brenda Gibson
- G.A. “Jack” Thornton
- Paul Martino
- Rick Miller
- Roger Pyatt
Supervisory Committee
- Kizzy Lea, Chairwoman
- Glenn Kirk
- Dan Greene
Participation & Activity
Year-End Participation
Digital Banking Users
15,843E-Statement Users
12,764Bill Payer Users
2,998
Activity
Debit Card Transactions
6.3 millionMobile Deposits
152,562Zelle® Transactions
88,880
Supervisory Committee Chair Report

The Supervisory Committee is charged with monitoring the overall operations of the credit union. It ensures the highest degree of safety and soundness and guarantees that the best interests of the membership are protected.
The Supervisory Committee employed the auditing firm of Doeren Mayhew to assist in performing its duties. A comprehensive annual certified audit was performed during June of 2024 and covered the period between April 1, 2023 and March 31, 2024.
In addition to this annual audit, a yearly examination is performed by the North Carolina Credit Union Division, the agency that regulates state-chartered credit unions in North Carolina. This examination was conducted during April 2024. The exam covered the period from January 1, 2023 through December 31, 2023.
Based on audits and examinations performed during the course of the year, your Supervisory Committee is satisfied that the credit union’s accounting records and reports are prepared promptly and accurately. The system of internal controls being used is sufficient and the plans, policies, and procedures established by the Board of Directors are currently being followed.
—Kizzy Lea, Committee Chairwoman
Trends
Assets
Capital
Members
Executive Management Team
- Sam Whitehurst,
President and CEO - Derek Williamson,
EVP and CFO
Senior Management Team
- Missy Preston,
VP of Accounting and Card Services - James P. Grenon,
VP of Administration - Ratesha Calhoun,
VP of Branch Operations and Deposit Services - Kristen Thomas Burnette,
VP of Collections and Risk Management - Krista Ragsdale-Byrd,
VP of Technology Services - Lisa Mihailuk,
VP of Lending
Service Team
Branch Managers
- Reesie Rogers
Greensboro Elm-Eugene St Branch - Paula Hill-Cuthrell
Greensboro Market St Branch - Jessica Harris-Townsend
Greensboro Summit Ave Branch - Sharron Scronce
Hickory Branch - Lauren Hord
High Point Branch - Michele Ruehling
Oxford Branch - Mike Jellie
Raleigh Branch - Jessica Wilson
Winston-Salem Branch
Call Centers
- Member Service Call Center
• 336-662-6200 (text or call) - Loan Call Center
• 336-662-6202 (text or call) - Home Equity Loan Call Center
• 336-662-6203 - Collections Call Center
• 336-662-6204 (text or call) - Home Loan Call Center
• 336-662-6206 (text or call) - Summit Investment Solutions
• 336-662-6262 - Central NC
• 336-662-6230 - Western NC
• 919-247-0969 - Eastern NC - TruStage Home and Auto Insurance
• 336-662-6240