Security Resources

Scammers, hackers, and ID thieves. They're out there waiting for you to log on and make that one mistake that lets them access your money and financial data. Here's how to outwit them.

Online Tips

• Never give out any personal information including user names, passwords, Social Security numbers, or birthdates.
• Don’t respond to email, text, and phone messages that ask for personal information. Legitimate companies don’t ask for information this way.
• Create passwords that mix letters, numbers, and special characters. Don’t use the same password for more than one account.
• Don’t use personal information for your user names or passwords, such as birth dates or Social Security number.
• Use websites that protect your financial information with encryption when you shop or bank online. An encrypted site has “https” at the beginning of the web address. Look for a closed padlock on your browser window and verify that you are on the correct site.
• When using public wireless networks don’t access your account over an unsecured wireless network or send information to any website that isn’t fully encrypted.
• Use anti-virus and anti-spyware software, and a firewall on your computer.
• Avoid accessing your account on public computers. But, if you must, always log out of your session and close the browser.
• Set your computer’s operating system, web browser, and security system to update automatically.

Using Debit and Credit Cards Out-of-State

Planning on taking a trip? To avoid delays with using your Visa® card, let us know that you will be traveling ahead of time. What we’ll need to know:

• Dates you will be traveling.
• Your destination or country, plus all your stops along the way. If you’re driving, let us know the states you will be traveling through. If you’re flying, let us know your flight connection cities in case you buy something at the airport.

Report Lost or Stolen Card